Thank you for your continued support of ELEMOOD.
We have recently received reports of counterfeit products imitating our designs appearing in the market. These counterfeit items are not affiliated with our brand in any way and may significantly differ in terms of quality, materials, and manufacturing standards.
All ELEMOOD products are developed with original designs, and some of our iconic bags, such as the BLOSSOM Series, have received official recognition, including the Good Design Award in Japan. To further enhance our designs, we have also developed custom materials with exceptional color vibrancy, water resistance, and durability, while adhering to sustainable manufacturing practices. Authentic ELEMOOD products are available exclusively through our official online store and authorized retailers.
Please note that we do not offer repairs or after-sales service for counterfeit or unauthorized products.
To ensure the longevity and quality of your purchase, please verify the seller before buying.
If you come across counterfeit products or have any concerns, please contact our official customer support : contact@elemood.com
Thank you for your continued trust in ELEMOOD.